Are your meetings effective?
‘Mum, I went to my first Student Representative Council meeting
today,” said my friend’s 16-year old daughter. “I didn’t really understand
anything that people were saying, and then we all left.”
“Ah! Welcome to the world of meetings, love!” said her mother,
chuckling to herself while thinking of the recent Utopia episode she watched on
Netflix.
Effective meetings are supposed to be the source of great
decision-making. The place where intelligent minds meet to conduct important
business, inspire each other and move initiatives forward at pace. How long is
it since you’ve been in a meeting like that?
Rules
1. Does it need to be a meeting at all?
First rule of the effective meeting: ask yourself – does it need
to be a meeting at all? In our business
if there is no strict agenda and no time limit, there is no meeting. Get your
team to create a specific and defined purpose for every meeting, including an
expectation of what they want to get out of it.
2. Who is in the room?
Once the purpose of a meeting is outlined carefully, it is very
easy to see who needs to be there – and more importantly – who doesn’t. The
less people, the better in our experience. More bodies does not equal better
meetings, in fact, the opposite is true. Teach your team to include only those
who are accountable for next steps, or need to be consulted for direction.
3. Can you make a no-tech rule?
No tech keeps everyone present (more or less) and shortens
meeting time. Obviously it depends on the kind of meeting it is, however, next
time you go to brainstorm or workshop something important, just try and leave
the tech out and see what happens.
4. Start with the rules of the game
Meetings can be hijacked by a number of bird-like humans who
you’ll notice fall into the following categories:
Roosters – constantly puffing out their chests
Chickens – constantly negating (yes, but…)
Peacocks – creating distraction
Rules on contribution need to be set up at the beginning and
‘refereed’ diligently to avoid your meeting starting to resemble the menagerie
you visited on your farm-stay at Easter.
5. Respect the time and the people in the room
Your time, as a manager is precious. Your organisation wants
increasingly more productivity from you, so the least your team can do is
respect the time you’re offering. So why not create some rules of your own, and
some consequences for not following them.
6. Pay Attention
Be Present. Take your own notes and actions. Do not leave the
meeting with any misunderstanding. An obvious point, but still, rare.
7. Follow-up
Make sure someone is tasked with documenting and sharing
decisions, responsibilities, tasks and deadlines. Send minutes within an hour
of the meetings close and ask for clarification if there is anything that has
been misread.
Reference:
1. The Manager's Guide to Effective Meetings: Barbara J. Streibel